Privacy Policy

JenCalling: Personal Training and Health Coaching

DBA of Inside Out Enterprises, LLC

Effective Date: January 20, 2026

JenCalling (also referred to as JenCalling: Personal Training and Health Coaching) is a fitness, health coaching, and wellness education brand serving clients in-person and online. We provide a wide range of
services designed to support strength, confidence, energy, and long-term health, including (without limitation) personal training, nutrition and lifestyle coaching, fitness assessments, recovery education, workshops, retreats, clinics, corporate wellness services, and motivational speaking engagements (collectively, the “Services”)

When you visit jencalling.com , engage with our social media, book or participate in Services (online or offline), attend an event, or otherwise interact with us, we may collect information about you, includinginformation that may be considered “personal information” under applicable privacy laws (collectively,
“Information”)

This Privacy Policy explains:

    • Important note: JenCalling is not a medical provider and does not provide medical diagnosis or treatment. We may collect wellness and fitness-related information that you voluntarily provide to personalize Services; however, this Privacy Policy does not create a HIPAA relationship unless otherwise stated in writing.

What Information Do We Collect?

We collect Information when you interact with our Services online or offline. In general, the Information we collect is either (a) provided by you, (b) collected by us when you use our Services, or (c) given to us by third parties. Where required by law, we get your consent to collect this Information. This Information includes:

    • Account and Contact Information: Name, phone number, postal address, email address, username, password, age, or birth date.
    • Payment, Purchase and Account Information: Credit, debit or other payment card information and Information about your subscription, account, purchases, or discounts.
    • Demographic Information: In limited cases, physical or mental health, race, or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, or political affiliation.
    • Location Information: coarse location (i.e., Information derived from device information associated with your IP address, city or country code, or address) or precise location for limited services and/or region-specific offerings.
    • Device and Other Technical Information: Information about your hardware, operating system, browser type, browser settings, your mobile carrier or Internet Service Provider, and unique identifiers associated with your device, including IP address.
    • Photos, Videos, or Audio Information: Images or recordings from your device or that you otherwise post or submit to us or photos or recordings of you from live experiences or events.
    • Usage and Viewing Information: Films, TV shows, and videos that you view (including title and genre, watchlists you compile, and searches you conduct), webpages, apps, and ads you see and interact with, as well as the accounts you link together, including recordings of your interactions with our Services, which may include mouse clicks, mouse movements, keystrokes, and page scrolling. When you use our Service, you consent to the recording of your interactions with us.
    • Social Media Information: Information about your social media engagement and interaction with social media sites.
    • Other Information You Provide: IInformation you provide when you use our Services or participate in our events, surveys, or promotions or when you interact with us or others on our channels, pages, and accounts on social media and other companies’ platforms. For instance, we may collect chats, comments, posts, customer service communications. We may also collect data that could be considered biometric if you choose to participate in one of our interactive research studies or other initiatives that involve the collection of this data.

1. Who We Are

      • Brand / DBA: JenCalling / JenCalling: Personal Training and Health Coaching
      • Parent Company: Inside Out Enterprises, LLC
      • Business Address: 120 Newport Center Drive #7002, Newport Beach, CA 92660
      • Phone: 949-432-6940
      • Website: jencalling.com

2. Scope of This Privacy Policy

This Privacy Policy applies to Information collected through

  • Our website and related pages, forms, and scheduling links
  • Our social media channels and content (including comments, DMs, and interactions)
  • In-person and virtual sessions (training, coaching, assessments, workshops, clinics)
  • Training locations and environments such as:
  • Gyms and training facilities
  • Private training studios
  • Outdoors / public spaces (parks, beaches, etc.)
  • Private homes and apartment gyms
  • Corporate office gyms and employer-sponsored locations
  • Retreats, workshops, and events (in-person and online)
  • Media relations, interviews, and public speaking (private events, schools, retirement communities, senior living/assisted living communities, treatment centers, and other venues)
  • Communications with us (email, phone, SMS/text, online chat, intake forms)
This Privacy Policy does not cover third-party websites, platforms, or tools you may access through links or integrations (e.g., social media networks, payment processors, analytics providers). Those third parties have their own privacy policies

3. What Information Do We Collect?

We collect Information when you interact with our Services online or offline. In general, the Information we collect is either (a) provided by you, (b) collected automatically when you use our website and digital content, or (c) provided by third parties. Where required by law, we will request your consent.

A. Account and Contact Information

  • Name
  • Email address
  • Phone number
  • Mailing address (if applicable)
  • Scheduling details
  • Emergency contact information (when relevant to in-person services)

B. Payment and Transaction Information

  • Payment method details processed by our payment processors (we generally do not store full card numbers)
  • Billing and transaction history
  • Package details, invoices, and receipts

C. Fitness, Wellness, and Lifestyle Information (Voluntary)

Depending on the Services you choose, you may provide: – Fitness assessments and performance metrics Training history and goals – Wellness and lifestyle information (sleep, stress, activity, nutrition preferences) Nutrition preferences, allergies, and dietary restrictions – Progress tracking (measurements, check-ins, habit logs)
Sensitive information: We do not request sensitive personal information (such as race, religion, political opinions, sexual orientation) as part of our standard Services. If you voluntarily share sensitive information in communications, we will handle it with care and use it only for the purpose you shared it.

D. Photos, Videos, Audio, and Testimonials

  • Photos/video/audio you submit to us (e.g., progress photos, form check videos)
  • Photos/video/audio created at sessions, events, retreats, workshops, clinics, or speaking engagements
  • Testimonials and reviews you provide (written, audio, or video)

E. Technical and Usage Information

  • IP address and approximate location derived from IP (city/state level)
  • Browser type, device type, operating system
  • Website usage and engagement data (e.g., pages viewed, time on site)
  • Referral source (how you found us)

F. Social Media Information

  • Engagement with our posts (likes, shares, comments
  • Messages you send (DMs)
  • Public profile information made available by the platform and your settings

4. What Are Our Sources of Information?

n addition to Information you provide directly, we may receive Information from:

      • Scheduling and client management tools you use to book sessions
      • Payment processors used to process transactions
      • Social media platforms when you interact with our content
      • Service providers that support marketing, analytics, website hosting, customer support, or forms
      • Business partners / event partners when you participate in a co-hosted event or venue-based
        program (only as permitted and consistent with this policy)
      • Publicly available sources in limited cases (e.g., public professional profiles)

We may combine Information from these sources with Information you provide.

5. How Do We Use the Information We Collect?

We use Information as permitted or required by law and as described below

A. Provide and Deliver Services

  • Schedule and deliver training, coaching, workshops, retreats, clinics, and speaking engagements
  • Create and personalize programs, recommendations, and educational content
  • Facilitate registrations, check-ins, and event logistics

B. Communications

  • Confirm bookings, send reminders, and respond to inquiries
  • Provide client support and service updates
  • Send receipts, invoices, and administrative notices

C. Improve Our Services

  • Understand how people use our website and content
  • Maintain, improve, and optimize Services
  • Develop aggregated insights to enhance client experience

D. Marketing and Community Building

  • Share educational newsletters, resources, promotions, and event announcements (you can opt out at any time)
  • Measure the performance of campaigns and content
  • Offer referral incentives and affiliate discounts (where applicable)

E. Safety, Security, and Fraud Prevention

  • Protect our clients, our community, and our business
  • Detect and prevent fraudulent transactions or misuse
  • Maintain safety protocols for in-person sessions and events

F. Legal Compliance

  • Comply with laws and regulations
  • Enforce agreements and protect our rights

G. With Your Consent

  • Use Information for additional purposes disclosed at the time of collection

H. Retention

We retain Information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law (e.g., tax/accounting records).

6. Photography, Video, and Media Use

Because JenCalling is an education- and community-forward brand, we may capture photos, videos, and audio during training sessions, workshops, retreats, clinics, or speaking engagements.

A. How We May Use Media

With appropriate consent, we may use media content for: – Social media (posts, reels, stories) – Website and blog content – Marketing and promotional materials – Educational materials and training resources – Media features and public relations

B. Your Choices

    • Opt-out: You can request not to be photographed or recorded at any time.
    • Consent controls: Where feasible, we may use written, digital, or verbal consent processes
      depending on the setting.
    • SRevoking consent:You may revoke consent for future use by emailing us. Revocation will apply going forward and may not affect content already published or distributed

Group settings: In workshops, retreats, clinics, or public speaking environments, we may capture general crowd/environment footage. We will make reasonable efforts to honor opt-out requests, but we cannot guarantee exclusion from incidental background capture

7. Who Do We Disclose Your Information To?

We do not sell your personal information.

We may disclose Information to:

A. Service Providers

Vendors that help us operate our business (e.g., website hosting, email delivery, scheduling software, payment processing, analytics, marketing tools). These providers are authorized to use Information only as necessary to provide services to us.

B. Affiliates

Inside Out Enterprises, LLC and its DBAs and internal personnel supporting the JenCalling Services.

C. Business Partners (Limited)

When you participate in a co-hosted event, venue-based program, or branded collaboration, we may share
limited Information as needed to operate the experience (e.g., registration confirmation), consistent with this Privacy Policy.

D. Legal and Safety

When required by law, subpoena, court order, or to protect rights, safety, and security.

E. Change of Control

If our business or assets are involved in a merger, acquisition, financing, or sale, Information may be transferred as part of the transaction, subject to appropriate safeguards

F. With Your Direction or Consent

When you direct us to share Information or you consent to a specific disclosure.

8. Cookies and Other Identifiers

We may use cookies, pixels, web beacons, SDKs, and similar technologies (collectively, “cookies”) to: Remember preferences – Understand website usage – Improve site performance – Measure marketing effectiveness

We may use third-party analytics services (such as Google Analytics) to understand website performance. These providers may set their own cookies subject to their privacy policies.

Your Choices

  • You can adjust cookie preferences through your browser settings.
  • Blocking cookies may impact site functionality.

9. How Can You Control Your Information

Depending on where you live, you may have rights such as: – Access to your Information – Correction of inaccuracies – Deletion (subject to legal/contractual exceptions) – Restriction or objection to certain processing – Portability (in some cases) – Withdrawal of consent (where processing is based on consent)

Marketing Opt-Out

  • Email: use the unsubscribe link in our emails
  • Text: reply STOP (where applicable)

To exercise privacy rights, contact us using the details in the “Contact Us” section.

Please note some of the rights detailed above are not absolute, might not all be available in your country, and may not be applicable in certain scenarios. If you have any particular questions about your data protection rights, feel free to reach out to us by email at wbdprivacy@wbd.com

10. How Do We Protect Your Information?

We use reasonable administrative, technical, and physical safeguards designed to protect Information However, no system is 100% secure, and we cannot guarantee absolute security.

11. U.S. State Privacy Supplement (Including California)

If you are a resident of certain U.S. states, including California, you may have additional privacy rights

California Notice (CPRA/CCPA)

California residents may have the right to: – Know what personal information is collected, used, disclosed, and shared – Request deletion of personal information (with exceptions) – Requestcorrection of inaccurate personal information – Opt out of “sale” or “sharing” of personal information (as defined by law) – Limit the use and disclosure of sensitive personal information (as defined by law) – Not be discriminated against for exercising privacy rights.
Sale/Sharing: JenCalling does not sell personal information. We also do not share personal information for cross-context behavioral advertising in a manner intended to be considered “sharing” under California law; however, some website analytics and marketing tools may involve cookies or similar technologies that could be interpreted broadly. You can control cookies via browser settings as described above

How to Submit a Request

Send your request to us using the contact details below. We may need to verify your identity before processing certain requests

12. International Considerations

If you access our Services from outside the United States, your Information may be processed in the United States where privacy laws may differ from those in your location. By using our Services, you understand that your Information may be transferred to and processed in the United States

13. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verified parental or legal guardian consent.

If we provide youth fitness services, we may require written parental/guardian consent and may collect only the Information reasonably necessary to deliver Services safely.

14. What Happens If We Change or Revise This Policy?

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and revise the Effective Date above

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Love Yourself, JenCalling

JenCalling: Personal Training and Health Coaching

DBA of Inside Out Enterprises, LLC
120 Newport Center Drive #7002
Newport Beach, CA 92660
Phone: 949-432-6940
Website: jencalling.com
Email: Jen@jencalling.com

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