Terms Service
JenCalling: Personal Training and Health Coaching
Inside Out Enterprises, LLC (DBA JenCalling and JenCalling: Personal Training and Health Coaching)
Effective Date: January 21, 2026
Please read these Terms of Service carefully. By accessing or using https://www.jencalling.com (the “Website”), any related client portals, forms, scheduling/booking tools, communications channels, or any services provided by us, you agree to be bound by these Terms of Service. If you do not agree to all of these terms and conditions, do not access or use the Website or any services provided by us.
This user agreement (the “Agreement”) and the policies referred to herein contain the complete terms and conditions that apply to your use of personal training, fitness instruction, nutrition education, health coaching, and related wellness services (the “Services”) offered by Inside Out Enterprises, LLC, doing business as JenCalling and JenCalling: Personal Training and Health Coaching (collectively, “JenCalling,” the “Company,” “we,” “us,” or “our”). As used in this Agreement, “User,” “Client,” or “you” refers to you. Use of the Services and the Website constitutes knowing acceptance and acknowledgement of this Agreement and our Privacy Policy (collectively, the “JenCalling Policies”).
Acronyms and Definitions
For clarity, the following acronyms may appear in these Terms:
- PAR-Q: Physical Activity Readiness Questionnaire (a standard screening questionnaire for exercise participation).
- DMCA: Digital Millennium Copyright Act.
- AAA: American Arbitration Association.
- FAA: Federal Arbitration Act.
- CFAA: Computer Fraud and Abuse Act.
- IOS: Apple’s proprietary mobile operating system used on Apple-branded devices.
1. Use of Service; No Medical Advice
You understand that our Services are intended for use only by individuals healthy enough to perform strenuous exercise and follow a general nutrition plan, and may not be suitable or recommended to all individuals, including but not limited to pregnant individuals or people who suffer from an underlying medical condition or who have special dietary needs.
Our Services may utilize the PAR-Q (Physical Activity Readiness Questionnaire) in assessing the safety of, or possible risks of, exercising for you based on your answers. This assessment requires that all information provided by you is true, complete and correct and requires that you not omit any relevant information regardless of whether we have asked about such information.
Before using our Services, you should consult your doctor or other professional healthcare provider. The use of any information or programs provided through the Services is solely at your own risk. If you think you may have a medical emergency, call your doctor or 911 immediately.
The content available via the Services is provided with the understanding that neither the Company nor its affiliates or users are engaged in rendering medical, counseling, legal, or other professional services or advice. Such content is intended solely as a general educational aid. It is not intended as medical or healthcare advice, or to be used for medical diagnosis or treatment, for any individual problem, and is not intended as a substitute for professional advice and services from a qualified healthcare provider familiar with your unique facts. Nothing stated or posted on the Website or available through any Services is intended to be, and must not be taken to be, the practice of medicine.
Our recommended workout plans and exercises or general nutrition guidance, even if tailored to individual users, should not be misconstrued as medical advice, diagnoses or treatment. Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition and before starting any new treatment.
Neither the Company nor any of its trainers or affiliates will be liable for any physical or mental injury or illness that may result, whether directly or indirectly, from any recommended workout plans, exercises, or general nutrition guidance. While we may provide guidelines such as written descriptions, pictures, or videos describing how to perform specific exercises or activities, you assume sole responsibility for performing those exercises or activities with proper form, as risk of injury or illness increases with improper form.
2. Modification of Terms of Use and/or Services
The Company reserves the right, in its sole discretion, to modify, suspend, discontinue, terminate or disable access to the Services or to modify these Terms of Service at any time and without prior notice. If the Company amends these Terms, it will update this posting on the Website and specify the effective date of the new version. Your continued use of the Services following the posting of a new version shall constitute your acceptance of any such amendments. If the amended Terms are not acceptable to you, your only recourse is to cease using the Services.
3. No-Show Policy
JenCalling is committed to providing superior quality services. Clients are asked to cancel or reschedule any session they will be unable to honor at least 24 hours in advance of the start time of the original session in order to receive a credit for the full value of the session. If you fail to cancel within the required time window, you will forfeit the full value of your session and no credit will be given.
Credits are not redeemable for cash or cash equivalents, are non-transferable, and may not be applied toward prior purchases. Other restrictions may apply. Unless you paid us in full for any credits, we reserve the right to rescind any credits subject to reasonable notice to you.FYT credits are not redeemable for cash or cash equivalents, are non-transferable and may not be applied towards prior purchases. Other restrictions may apply. Unless you paid us in full for any credits, we reserve the right to rescind any credits subject to reasonable notice to you.
4. Privacy Policy
JenCalling is committed to safeguarding your privacy online. Please review our Privacy Policy on the Website.
5. Device Usage Terms and Conditions
You acknowledge and agree that your use of the Website and any related applications must also be in accordance with the usage rules established by your mobile device platform or service provider.
6. Registration Data; Eligibility; Minors and Parental Consent
To access certain areas and features of the Services, you may be required to register. If you register, you will (i) provide accurate, current and complete information as may be prompted by any signup, login and/or registration forms (the “Registration Data”); (ii) maintain and promptly update the Registration Data, and any other information you provide to the Company, in order to keep it accurate, current and complete; and (iii) accept all risk of unauthorized access to the Registration Data and any other information you provide.
You may not use the Services if you are under 18 years of age (or the age of majority in your jurisdiction) unless the Services are being provided to a minor with the express written consent of a parent or legal guardian.
Minors: If a minor is receiving Services, the parent or legal guardian must provide express written consent and agrees to: (a) review these Terms with the minor; (b) assume full responsibility for the minor’s participation; (c) disclose relevant health conditions or limitations; (d) ensure the minor follows instructions and safety guidelines; and (e) execute any additional waivers, releases, or consent documents required by the Company prior to participation. To the fullest extent permitted by law, the parent or legal guardian agrees to release, indemnify, and hold harmless the Company from claims arising out of or related to the minor’s participation, except to the extent caused by the Company’s gross negligence or willful misconduct.
7. Usage Guidelines
The Services are being offered to you for your personal use. You agree to use the Services only to book sessions with the Company (or Company-approved trainers) and then honor those sessions by arriving at the designated location on time and ready to train. By booking a session at a third-party facility, you also agree to be bound by that facility’s terms of use, if any.
Resale or attempted resale of sessions is prohibited and is grounds for cancellation. The Company expressly reserves all rights and remedies under applicable law.
Any and all other uses which are unlawful or in violation of this Agreement’s terms and conditions are prohibited. The Company reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel sessions.
8. Email Policy
You may receive periodic emails from JenCalling. If you would rather not receive marketing email from JenCalling, you may unsubscribe (when available) or contact us at jen@jencalling.com. You acknowledge and agree that you may still receive transactional emails and messages relating to sessions booked, confirmations, schedule changes, cancellations, account changes, billing notices, and other communications necessary to provide the Services.
9. Intellectual Property and Grant of Rights to Use
The materials and services provided for and depicted on the Website are protected by copyright, trademark, patent and other intellectual property laws. All text, graphics, video, data, software or other content on the Website (“Company Content”) is provided to you by the Company for the sole purpose of using the Services. You shall not copy, display, modify, create derivative works of, publish, rent, lease, redistribute, sublicense, sell, decompile or reverse-engineer the Company Content or any information, software, or services provided hereunder.
The Company Content may be modified from time to time by the Company in its sole discretion. Except as expressly set forth herein, no license is granted to you for any other purpose, and any other use of the Services or the Company Content by you shall constitute a material breach of this Agreement. The Company reserves all rights not expressly granted to you in these Terms.
10. License to Use Services
As between you and the Company, the Company owns all title, ownership rights, and intellectual property rights in and to the Services. Subject to your compliance with these Terms, the Company grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to use the Website and, if applicable, to download, install and use any Company application on a single device that you own or control solely for your own personal purposes.
App Store Terms: If you access an application through or downloaded from the Apple App Store (an “App Store Sourced Application”), you will only use it (i) on an Apple-branded product that runs iOS (Apple’s proprietary operating system) and (ii) as permitted by the “Usage Rules” set forth in the Apple App Store terms of service. You acknowledge and agree that the availability of the application and Services may depend on third parties (e.g., the Apple App Store or Google Play).
11. Consent to Use of Data and Mobile Communications
In exchange for providing you access to the Services, you consent to the Company collecting and using technical data, personal information and related information in connection with your use of the Services, including contact information and technical information about your device, system and application software, and peripherals, that are gathered periodically to facilitate features and functionality, software updates, product support and other services. You also consent to our communicating with you about the Services. See our Privacy Policy for additional details.
12. Product Descriptions and Content
We attempt to be as accurate as possible with regards to content on our Website and Services. If you have reason to believe that a session you purchased does not meet the claims advertised, you must contact the Company promptly (and in any case no later than three (3) business days following the session date). Your failure to contact us within this period may affect our ability to investigate and resolve your claim.
While we strive to keep content accurate, complete, and up-to-date, we cannot and do not guarantee the accuracy, completeness, or timeliness of any content, whether provided by us or by users or third parties. Opinions, advice, statements or other information expressed by users or third parties are those of the respective party and not of the Company.
13. Purchasing Sessions and Payment Terms; Third-Party Payors; No Custom Invoices
When you purchase sessions using the Services, you represent that: (i) any payment information you supply is true and complete; (ii) charges incurred by you will be honored by your payment provider; and (iii) you will pay the posted price for the session, even if you are unable to attend, subject to any written cancellation policy provided by the Company.
Third-Party Payors: If any person or entity other than the Client pays, reimburses, contributes to payment, or requests billing documentation (a “Third-Party Payor”), you agree that: (a) the Company’s contracts, policies, procedures, pricing, and standard invoices govern all Services; (b) the Company does not customize invoices, billing codes, line items, criteria, or formats to meet a Third-Party Payor’s requirements; (c) the Client remains fully responsible for all charges regardless of Third-Party Payor involvement; (d) failure or refusal of a Third-Party Payor to pay does not relieve the Client of responsibility; and (e) acceptance of any partial payment is not a waiver of the balance due.
No Accord and Satisfaction: Any partial payment, installment payment, or third-party payment is accepted as a payment on account only and does not constitute payment in full, settlement, or “accord and satisfaction,” unless the Company expressly agrees in a signed writing.
14. User Content and Your Conduct
The Services may include forums and other interactive areas (“Interactive Areas”) in which you or other users can create, post or share content (“User Content”). You are solely responsible for your use of Interactive Areas and the User Content you share.
You agree not to post or transmit User Content that is unlawful, defamatory, obscene, pornographic, threatening, harassing, hateful, discriminatory, fraudulent, or that infringes intellectual property or privacy rights, contains private information of third parties, or contains viruses or harmful code.
You further agree you will not interfere with the Services, access non-public areas without authorization, probe system vulnerabilities, collect personal information about other users without permission, use the Services for illegal purposes, create an account if you are under 18 without proper parental consent, modify or hack the Services, or infringe the rights of the Company or others.
If you submit User Content, you grant the Company a nonexclusive, perpetual, royalty-free, irrevocable, and fully sublicensable right to use, modify, reproduce, adapt, publish, distribute, and display such content in any media. The Company has the right but not the obligation to monitor and remove content, in its sole discretion.
15. Digital Millennium Copyright Act (DMCA) Notice
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through the Services, please notify the Company’s copyright agent pursuant to the DMCA (Digital Millennium Copyright Act). Please provide identification of the copyrighted work, identification of the allegedly infringing material and its location, your contact information, a statement of good faith belief, and a statement under penalty of perjury that the information is accurate and that you are authorized to act.
DMCA requests and other communications should be directed to: jen@jencalling.com.
16. Third-Party Interactions
Your use of the Services and your contact, interaction or dealings with any third parties arising out of your use of the Services is solely at your own risk. Third parties (including facilities, advertisers, vendors, or other providers) are not agents or employees of the Company. The Company is not responsible for the acts, errors, omissions, representations, warranties, breaches or negligence of third parties or for any damages resulting therefrom.
If there is a dispute between you and any third party, you understand and agree that the Company shall be under no obligation to become involved. You hereby release the Company from claims arising out of or related to such disputes. You waive California Civil Code Section 1542.
17. Termination
If you breach any term of this Agreement or the Company discontinues the Services or Website, these Terms automatically terminate. Upon termination, the license granted to you ends immediately and you must stop all use of the Services and Website. Sections that by their nature should survive termination will survive.
18. Unlawful Activity
We may investigate complaints or reported violations of this Agreement and take any action we deem appropriate, including reporting suspected unlawful activity to law enforcement or regulators and disclosing information relating to Registration Data, usage history, IP addresses, and traffic information as necessary or appropriate.
19. Information and Press Releases
The Website may contain information or press releases about the Company. We disclaim any duty or obligation to update this information. Information about companies other than ours contained in any press release or otherwise should not be relied upon as being provided or endorsed by us.
20. Liability Limitations
To the fullest extent permitted by law, in no event shall the Company be liable for any indirect, special, exemplary, punitive, incidental, or consequential damages arising out of or related to your use of the Services, the Website, or Company Content, including delays, interruptions, or third-party acts. In jurisdictions where limitations are restricted, some limitations may not apply.To the fullest extent permitted by law, in no event shall the Company be liable for any indirect, special, exemplary, punitive, incidental, or consequential damages arising out of or related to your use of the Services, the Website, or Company Content, including delays, interruptions, or third-party acts. In jurisdictions where limitations are restricted, some limitations may not apply.
21. Disclaimer of Warranty
You agree the use of the Services is at your own risk. The Services, Website, and Company Content are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. The Company does not warrant uninterrupted or error-free operation.
22. Indemnification
You will defend, indemnify and hold harmless the Company and its contractors, service providers, consultants, and their respective directors, employees and agents from and against third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (i) your conduct, (ii) your breach of this Agreement, or (iii) your User Content.
24. Severability
If any provision of this Agreement is held invalid or unenforceable, that provision will be deemed modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force and effect.
23. Third-Party Content
The Company may provide links to or access to third-party content (“Third-Party Content”). The Company does not control, endorse, or adopt Third-Party Content and makes no warranties about it. You use Third-Party Content at your own risk.
25. No Assignment
You may not assign this Agreement or any rights or obligations hereunder without the Company’s prior written consent. The Company may assign this Agreement without restriction.
26. Waiver
No waiver of any provision will be deemed a further or continuing waiver. A failure to enforce any right is not a waiver of future enforcement of that right or any other right.
27. Arbitration Agreement; Jury Trial Waiver; Class Action Waiver; Forum Selection
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding, confidential arbitration administered by the AAA (American Arbitration Association) and governed by the FAA (Federal Arbitration Act), except that either party may bring an individual action in small claims court where permitted.
You and the Company waive the right to a trial by judge or jury. Arbitration will proceed on an individual basis only. Class actions, class arbitrations, private attorney general actions, and other representative proceedings are not permitted.
Unless otherwise required by law, arbitration will take place in Orange County, California, and any court proceedings (to compel arbitration, confirm an award, or for permitted small claims matters) will be brought in the state or federal courts located in Orange County, California, and the parties consent to personal jurisdiction there.
28. Choice of Law
Contact Information
Inside Out Enterprises, LLC
DBA JenCalling
DBA JenCalling: Personal Training and Health Coaching
120 Newport Center Drive, #7002
Newport Beach, CA 92660
Phone: 949-432-6940
Email: jen@jencalling.com
Website: https://www.jencalling.com